User manual HP DESKJET 932C
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Manual abstract: user guide HP DESKJET 932C
Detailed instructions for use are in the User's Guide.
[. . . ] HP DeskJet Printer User's Guide for Windows 930C Series
English
Acknowledgments
Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U. S. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Notice
The information contained in this document is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. [. . . ] There may be a paper jam.
1 Pull the paper out of either the IN tray or
the OUT tray.
2 Press the Resume Button 3 4 5
6
The Fold-Up tray may not be down.
on the front of the printer. If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. If the paper jam hasn't cleared, open the Rear Access Door by turning the knob (counter-clockwise) and removing the door. Pull the jammed paper out of the printer, then replace the Rear Access Door.
1 Lower the Fold-Up tray. 2 Slide out both of the paper guides and pull
out the IN tray.
3 Load paper and print your document
again. The Rear Access Door may be missing.
1 Insert the Rear Access Door. 2 Print your document again.
36
Getting Help When Things Go Wrong Why won't it print?continued
What is the problem?
A blank page came out of the printer.
4
Possible cause
You may be out of ink.
To solve the problem. . . 1 Lift the printer cover and check the Print
Cartridge status icons to make sure you are not out of ink. 3 Print your document again.
You may have forgotten to remove the vinyl tape from the print cartridge. You may be trying to print a fax.
Make sure you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 27.
1 Save the fax in a graphic format, such as
TIFF.
2 Place it in a word processing document and
print it from there.
37
4
Getting Help When Things Go Wrong Why won't it print?continued
What is the problem?
I have a USB cable, and when I try to print I get a message saying "There was an error writing to LPT1. "
Possible cause
You may not have plugged your USB cable in before installing the software.
To solve the problem. . . 1 Disconnect the USB cable from your
printer.
2 Insert the printer software CD (or Disk 1 if
you have diskettes) into your computer.
3 Click Start Run. 4 Browse the CD, select Setup, then click
Open.
5 The setup. exe file will appear in the dialog
box. Click OK.
6 Select the Remove HP DeskJet 930C
Series software option to remove the software. My printer is connected with a USB cable through another USB device or a hub and when I try to print I get a message saying "There was an error writing to <name of USB port>. " Your printer may not be getting good data from the other device or hub. Connect the printer directly to the USB port on the computer.
38
Getting Help When Things Go Wrong Why won't it print?continued
What is the problem?
The printer is really slow.
4
Possible cause
Your computer may have less than minimum system requirements.
To solve the problem. . . Having less than 100MB of free space on your computer's hard drive can mean longer processing times. Close all unnessary software programs.
Too many software programs may be running at the same time. You may be using outdated printer software.
Check the printer driver you are using. [. . . ] 29-21 Takaido-Higashi 3-chone, sugninami-ku Tokyo 168-8585 · Latin America Headquarters: (305) 267-4220 Fax: (305) 267-4247 5200 Blue Lagoon Drive, Suite 930 Miami, FL 33126 · Mexico: (52 5) 258-4600 Fax: (54 1) 258-4362 Hewlett-Packard de México, S. A. de C. V Prolongación Reforma #470 Colonia Lomas de Santa Fe, C. P. 01210 México, D. F.
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